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RESUME

Resume
Professional ​
info​​

A proven strategic leader and data-driven decision maker known for tackling big partnerships, turnarounds, mergers / acquisitions and bringing new products and brands to life. Successfully grow product lines across consumer / B2C, B2B (SMB and enterprise) client segments. Skilled at building successful frameworks and establishing strong cross functional relationships. Passionate about driving change with a keen ability to help businesses thrive during transformation.

Industries & Customers

IT Security

SaaS Software

Subscription Services

Mobile Apps

Digital Marketing

Non-Profits

eCommerce

Consumer Packaged Goods

Small & Midsize Businesses

Large Enterprise

Reseller Partners

Distributors

Affiliates

Work​
experience​
RED HAT, AN IBM COMPANY
Global Commercial GTM Integration Director

7/2021-Current

​Driving the strategy to grow the Commercial / Mid-market segment with a Partner-first approach.
McCAPLAN CONSULTING GROUP
Founder & CEO, Marketing Strategist

11/2019-Current

 

​Providing growth marketing solutions to businesses large and small. Specializing in go-to-market planning, market research and data analysis, digital marketing and lead generation. Supporting B2B, B2C and Channel Marketing including these organizations:

WELLNESS CLINIC

Marketing Strategist & eCommerce Consultant

4/2021-Current

Reworking the incumbent business model to drive more growth and expand customer footprint. Building an automated ecommerce selling model using a complex tech strategy, completely overhauling the IT infrastructure including new email platform, CRM, scheduling tools and leveraging API integrations.

SMS SOFTWARE COMPANY

Funnel Optimization Consultant

8/2020-3/2021

Leading efforts to fix and optimize a broken lead generation funnel through massive technology integrations, brand and messaging refresh, and selling strategy pivot. Developing lifecycle marketing strategies, content strategies, lead scoring refresh, in-app messaging, messaging refresh, vertical positioning and marketing technology integration strategies.

D2C  - FAMILY OF WINERIES

Digital Marketing Strategist

10/2020-Current

Tripled monthly revenue while developing new direct-to-consumer e-commerce channel for a family of wineries in Northern Michigan. Creating demand through PPC, Google Shopping Ads, SEO, remarketing and email marketing. Optimizing conversion funnel and fulfillment operations with website enhancements, chatbots, social campaigns and outbound communication strategy.

PIPEDREAM PRODUCTS, JIMMYJANE.COM

Head of Marketing

12/2019-5/2020

​Joined to transform the CPG business through innovative marketing, digital and operational strategies. Helped drive 40% B2B growth through the reseller and distribution channels and revived the D2C Jimmyjane e-commerce business.

 
GANNETT, USA TODAY NETWORK (REACHLOCAL)

Director, Product Marketing LOCALiQ (Digital Marketing Agency)

11/2016-10/2019

Managed a team of 3 Product Marketers to then run the $1B+ LOCALiQ solution portfolio across multiple sales channels and verticals, helping grow ad revenue for the USA Today Network.

TREND MICRO
Head of Consumer Marketing

7/2012-10/2016

Managed the complete B2C product lifecycle, teaming with engineering, operations, web, marcom, sales and reseller partners.

Sr. Global SMB Product & Solutions Marketing Manager

9/2011-6/2012

Built go-to-market strategies for SMB security software, SaaS, and mobile apps. Created product awareness through organic content, reseller channel, press and analysts. Grew B2B revenue and footprint through ecommerce, retail, OEM, xSP and MSP partnerships globally. Portfolio below.

Sr. Global Alliance Product Marketing Manager

2/2009-2/2011

Developed global go-to-market consumer software and SMB SaaS product plans for Dell, Cisco, Radialpoint, ASUS and other OEM and xSP partners. Oversaw customization of product by partner including user interface (UI) design and in-product user messaging (pop-ups). Enabled regional marketing teams to launch solutions globally.

Global Product Marketing Manager

2/2009-9/2009

Responsible for global go-to-market planning for a new SaaS solution for e-commerce stores. Collaborated with sales and marketing teams around the world, collecting market intelligence to reposition the solution to another segment.

VMWARE
Global Partner Marketing and Enablement Manager

8/2007-2/2009

Created and delivered global channel marketing enablement and sales incentive programs, recruited and onboarded new resellers, launched VMware Partner University and certification program.

SYMANTEC
Channel Marketing Manager

6/2006-8/2007

Prepared and managed a $4.5 million marketing development budget. Responsibilities included developing and managing the Symantec marketing programs at CDW, Insight, Softchoice, Zones, PC Mall and Compucom.

Small Business Channel Marketing Manager

7/2005-6/2006

Developed product go-to-market launches, campaign development, partner relations and development, and conducted partner and sales training.

Sr. Marketing Events Specialist

10/2000-7/2005

Responsibilities included managing and implementing multiple enterprise marketing programs for lead generation including direct marketing, web and print advertising, tradeshow and seminar management, creation and management of custom executive events. Managed large tradeshows, C-level custom conferences, vertical solution and channel conferences.

Languages

English-native

Spanish-proficient

Certifications

Pragmatic Product Marketing VI

Public Speaking

Media Relations

Skills

Go-To-Market Strategy

Team Leadership

Change Management

Public Speaking

Competitive Analysis

Advertising

Public Relations

Integrated Marketing

Brand Management

Global Marketing

Solution Selling

Sales Training

Presentation Building

Strategic Planning

Omni-Channel Advertising

Multi-Channel Marketing

Social Media Marketing

Research & Analysis

Career Development

Education
THE UNIVERSITY OF ARIZONA, Tucson, Arizona
BA Journalism

THE UNIVERSITY OF ARIZONA, Guadalajara, Mexico

Spanish minor studies

Volunteer experience
LEWY BODY DEMENTIA ASSOCIATION
Board President
1/2012-Present

READY TO SUCCEED LA
Mentor to former foster youth

1/2019-Present

WEST VALLEY FOOD BANK
Food Sorting

2/2022-Present

AMERICAN CORPORATE PARTNERS
Mentor
5/2023-Present


CHICAGO WOMEN'S HEALTH CENTER
Board Treasurer
1/2013-12/2013

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© 2023 by Shannon McCarty-Caplan

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